E-government

1.Course titleE-government
2.CodeF18L2S099
3.Study programme—
4.Organizer of the study programme (unit, institute, department)Faculty of Computer Science and Engineering
5.Degree level (first, second, third cycle)First cycle
6.Academic year / semester4 / Summer
7.Number of ECTS credits6
8.Teacher—
9.Prerequisites for enrolling in the courseБизнис и менаџмент
10.Course objectives (competences)The students will be introduced to the delivery of services by government institutions to the beneficiaries: citizens, businesses and organizations from the non-governmental sector and the application of information technologies in those processes; they will get acquainted with advanced countries and advanced areas of e-government application through number of case studies and best practices.
The course will encourage development of communication skills, oral and written, team work skills in the preparation of a project task, presenting skills through the project task presentations.
11.Course contentIntroduction to e-government; Defining information systems and information technology; Defining the public sector and the application of information technology in the public sector; Theoretical models of governance: a minimal state; corporate governance; new public management; good governance; socio-cybernetic system; self-organizing networks; Phases of e-government development and e-governance; Benefits and risks of e-government and e-governance; Digital Divide; Theories and models for e-governance: Model of interaction between public administration and citizens in terms of information systems from Chadwick and May; The model of the four stages of Layne and Lee; Watson and Mundy`s Strategic Framework for e-Democracy; The adaptation of Flak and Rose to Theory of steakholders from management theory to e-government or e-governance; The model of Henderson and Venkatraman; Adapting the theory of Henderson and Venkatraman as the dominant theory for the application of information technology in the private sector for application in the public sector; Recognizing the world-wide experiences of the most important areas of eGovernment application and strategies for applying information technologies in the public sector by application areas: e-infrastructure, e-business; Application of information technologies in the public sector according to the fields of application: e-health, e-education, e-participation; Overview of successful strategies in the most advanced e-government countries: Estonia, Slovenia, Austria, Denmark, Ireland, Finland, India, Singapore, the European Union; Comparative analysis of the ICT projects of the governments of Macedonia, Estonia and Slovenia; Determining the perspectives of the application of information technology in the public sector and e-government in the Republic of Macedonia.
12.Learning methodslectures, in-class exercises, project assignments, homework
13.Total available time6 ECTS x 30 hours = 180 hours
14.Distribution of the available time30 + 45 + 15 + 15 + 75 = 180 hours
15.Forms of teaching activities
15.1.Lectures – theoretical teaching30 hours
15.2.Exercises (laboratory, auditory), seminars, team work45 hours
16.Other forms of activities
16.1.Project assignments15 hours
16.2.Individual assignments15 hours
16.3.Home study75 hours
17.Grading
17.1.Tests0 points
17.2.Seminar paper / project (presentation: written and oral)15 points
17.3.Activity and participation10 points
17.4.Final exam80 points
18.Grading criteria (points / grade)
up to 50 points5 (five) (F)
from 51 to 60 points6 (six) (E)
from 61 to 70 points7 (seven) (D)
from 71 to 80 points8 (eight) (C)
from 81 to 90 points9 (nine) (B)
from 91 to 100 points10 (ten) (A)
19.Requirements for signature and taking the final examActivities 15.2 and 16.1 have been completed.
20.Language of instructionMacedonian
21.Method of monitoring teaching qualityinternal evaluation and survey mechanism
22.Literature
22.1.Required literature
No. Author Title Publisher Year
22.2.Additional literature
No. Author Title Publisher Year