Subject

E-government

Course Title

E-government
E-government

Code

F23L2S099

Study Programme

—

Organizer of the study programme (unit, institute, department or division)

Faculty of Computer Science and Engineering

Degree level (first, second, third cycle)

First Cycle

Academic year / semester

4 / Summer

Number of ECTS credits

Teacher

Georchina Mircheva, Smilka Janeska Sarkanjac

Prerequisites for enrolling in the course

Business and Management

10.

Objectives of the course programme (competences)

The goal of the course is for students to become familiar with the delivery of services by government institutions to users: citizens, businesses, and organizations from the non-governmental sector, and the application of information technologies in these processes; to become familiar with advanced countries and advanced areas of e-government application through the analysis of examples, case studies, and best practices; to improve communication skills, both oral and written, teamwork in the development of a project assignment, and presenting the project assignment.

11.

Course content

Lectures:
1. Introduction to e-government; Defining information systems and information technology; Defining the public sector and the application of information technology in the public sector
2. Theoretical models of governance: minimal state; corporate governance; new public management;
good governance; socio-cybernetic system; self-organizing networks
3. Phases of e-government and e-governance development
4. Benefits and risks of e-government and e-governance; Digital divide
5. Theories and models for e-governance: Chadwick and May's model of interaction between public administration and citizens from an information systems perspective; Layne and Lee's four-phase model; Watson and Mundy's strategic framework for e-democracy.
6. Flak and Rose's adaptation of Stakeholder Theory from management theory to the field of e-government or e-governance; The Henderson and Venkatraman model; adaptation of Henderson and Venkatraman's theory, as a dominant theory for applying information technology in the private sector to the public sector.
7. Review of global experiences in the most important application areas of e-Government and strategies for applying information technologies in the public sector by application area: e-Infrastructure, e-Business
8. Application of information technologies in the public sector by application areas: e-health, e-education, e-participation
9. Review of successful e-government strategies of the most advanced countries: Estonia, Slovenia, Austria
10. Review of successful e-government strategies of the most advanced countries: Denmark, Ireland, Finland, India, Singapore
11. Review of successful e-government strategies of the most advanced countries: European Union
12. Comparative analysis of the ICT projects of the governments of Macedonia, Estonia, and Slovenia
13. Determining the prospects for the application of information technology in the public sector and e-government in the Republic of Macedonia

12.

Learning methods

lectures, in-class exercises, project assignments, homework

13.

Total available time

6 ECTS x 30 hours = 180 hours

14.

Distribution of available time

30 + 45 + 15 + 15 + 75 = 180 hours

15.

Forms of teaching activities

15.1.	Lectures - theoretical instruction	30 hours
15.2.	Exercises (laboratory, auditory), seminars, teamwork	45 hours

16.

Other forms of activities

16.1.	Project assignments	15 hours
16.2.	Independent assignments	15 hours
16.3.	Home study	75 hours

17.

Assessment method

17.1.	Tests	0 points
17.2.	Seminar paper / project (presentation: written and oral)	15 points
17.3.	Activities and learning	10 points
17.4.	Final exam	Eighty points

18.

Grading criteria (points / grade)

up to 50 points	5 (five) (F)
from 51 to 60 points	6 (six) (E)
from 61 to 70 points	7 (seven) (D)
from 71 to 80 points	8 (eight) (C)
from 81 to 90 points	9 (nine) (B)
from 91 to 100 points	10 (ten) (A)

19.

Requirement for obtaining a signature and taking the final exam

Activities 15.2 and 16.1 have been completed.

20.

Language of instruction

Macedonian

21.

Method for monitoring the quality of teaching

internal evaluation and survey mechanism

22.

Literature

22.1.	Required literature 1. Smilka Janeska Sarkanjac \| Models of e-Government \| UKIМ Skopje \| 2015 2. Susheel Chhabra, Muneesh Kumar \| Strategic Enterprise Resource Planning Models for E-Government: Applications and Methodologies \| IGI Global \| 2011
22.2.	Additional literature No. Author Title Publisher Year