24/01/2017
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Компанијата S&T Macedonia објавува оглас за работа и ги поканува студентите на ФИНКИ да аплицираат. Детали за работната позиција следат во продолжение.
Customer Service Representative
- Listen and respond to customers’ needs and concern;
- Provide information about software product;
- Record details of customer contacts and actions taken;
- Prepare FAQ Documents;
- Research answers or solutions as needed;
- Escalate problems to supervisor, coordinator or others who can help;
- Manage QA tasks;
- Manage Support Software Platform;
- Willingness to learn new technologies;
Requirements
- Excellent communication and presentation skills;
- Ability to multi-task, prioritise, and manage time effectively;
- Customer orientation and ability to adapt/respond to different types of characters;
- Faculty degree: Information technology degree, E – business or Business Informatics;
- English Language written/spoken is a must;
Headquartered in Austria, the S&T Group is a renowned provider of IT systems and manufacturer of their component hardware and software. The Group also develops and supplies smart energy technologies. S&T employs more than 2400 persons. They work in more than 20 countries. S&T’s professional solutions, services and technologies are relied upon and employed by a large number of well – established operating in the wides variety of sectors.
Application contact: Send your resume to aleksandar.mitkov@snt.mk with “Customer Service Representative”
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