Компанијата S&T Macedonia  објавува оглас за работа и ги поканува студентите на ФИНКИ да аплицираат. Детали за работната позиција следат во продолжение.

Customer Service Representative

• Listen and respond to customers’ needs and concern;
• Provide information about software product;
• Record details of customer contacts and actions taken;
• Prepare FAQ Documents;
• Research answers or solutions as needed;
• Escalate problems to supervisor, coordinator or others who can help;
• Manage QA tasks;
• Manage Support Software Platform;
• Willingness to learn new technologies;

Requirements

• Excellent communication and presentation skills;
• Ability to multi-task, prioritise, and manage time effectively;
• Customer orientation and ability to adapt/respond to different types of characters;
• Faculty degree: Information technology degree, E – business or Business Informatics;
• English Language written/spoken is a must;

Headquartered in Austria, the S&T Group is a renowned provider of IT systems and manufacturer of their component hardware and software. The Group also develops and supplies smart energy technologies. S&T employs more than 2400 persons. They work in more than 20 countries. S&T’s professional solutions, services and technologies are relied upon and employed by a large number of well – established operating in the wides variety of sectors.

Application contact: Send your resume to aleksandar.mitkov@snt.mk with “Customer Service Representative”